easyDNS Blog - Comments

Mark Jeftovic: DNS usage quotas: before you panic

nospam@example.com (Mark Jeftovic) — Fri, 19 Mar 2010 14:23:40 -0400

What we're doing is taking out the top five days of the month, and replacing them with the average of the remaining days. This should protect you from intermittent spikes like this and won't penalize you for being successful (getting slashdotted or digg effect)

mac data recovery: DNS usage quotas: before you panic

nospam@example.com (mac data recovery) — Thu, 18 Mar 2010 14:24:20 -0400

I'm reading this and I'm wondering what can a person do to reduce the number of queries that's coming from their site? What if a site gets 5 million or queries only occassionally, like 4 times for the month, will they also be penalized for this as well?

legege: Big Changes Coming to easyDNS

nospam@example.com (legege) — Tue, 02 Mar 2010 22:59:00 -0500

Instead of increasing the DNS plus service, why don't you simply create a new product "DNS extra plus"? Personally, I pay for DNS plus only for your wonderful Backup mail and mailout service, I don't use anything else... And 39$ versus 59$ is not like if it was only a 5$ increment!

Mark Jeftovic: Big Changes Coming to easyDNS

nospam@example.com (Mark Jeftovic) — Fri, 26 Feb 2010 16:21:39 -0500

Hi John, I probably worded that too vaguely.

We are not considering raising the basic service level to $59, but the "plus" service level. The $59 fee was a proposed price for the "Plus" or "Pro" service level without us being the registrar - but, and this is a big "but", the current features which differentiate between basic and plus service are being moved down to basic service.

In other words, people currently on "plus" or "pro" service who are there because they use the URL or email forwarding, will find themselves able to DOWNGRADE to the less expensive basic service.

The only reason a basic user would have to upgrade to plus or pro is if their domain is using over 1 million queries per month.

Jon: Big Changes Coming to easyDNS

nospam@example.com (Jon) — Wed, 24 Feb 2010 21:09:24 -0500

Please please dont hike the basic service level to $59. I have hundreds of clients perfectly happy with the current basic service who will simply move elsewhere if this happens. I honestly will struggle to recommend what is otherwise an excellent DNS provider.

Dan: Do you really need to register your name under .tel?

nospam@example.com (Dan) — Thu, 18 Feb 2010 15:33:42 -0500

I have never thought about including .tel into a reputation management strategy. Interesting topic.

Mark Jeftovic: Big Changes Coming to easyDNS

nospam@example.com (Mark Jeftovic) — Sun, 14 Feb 2010 23:31:01 -0500

Yes, they're in there.

David: Big Changes Coming to easyDNS

nospam@example.com (David) — Sun, 14 Feb 2010 07:28:44 -0500

Will you start supporting AAAA-records too in the new interface?

Mark Jeftovic: Big Changes Coming to easyDNS

nospam@example.com (Mark Jeftovic) — Thu, 04 Feb 2010 10:51:56 -0500

Again, to re-iterate, the usage based query charges affect less than a few hundred domains on the system vs. the 120,000 under management.

If you are talking personal domains, you are for the most part not looking at increases. In fact, if you are using DNS-plus service because you want the email forwarding or URL forwarding on personal use domains, then you are looking at decreases, because those features are being moved down to the DNS-only/DNS Hosting level of service.

James: Big Changes Coming to easyDNS

nospam@example.com (James) — Thu, 04 Feb 2010 06:39:22 -0500

As someone who has a few domains registered for personal use, if prices jumped, I'd be looking for cheaper options where possible. (Basically for any that could be set up without needing dynamic DNS, which is all but one.)

50% is a huge increase.

Mark Jeftovic: Big Changes Coming to easyDNS

nospam@example.com (Mark Jeftovic) — Wed, 03 Feb 2010 20:57:22 -0500

We're thinking of setting a quota on the existing level of service at around 500K queries per month, upgrade to the DNS-hosting level for 1M per month, upgrade to DNS Pro for the higher level.

Basically going forward secondary DNS would just be an additional function of DNS-hosting or DNS pro rather than being a separate service level altogether. It's just a matter of specifying where the master data comes from.

Again, if you're going into the tens or hundreds of millions of queries per month, it's the same situation whether you're on secondary or primary.

In terms of lead time, I know it's unfortunate that we announce this and "doh!" our reporting is borked. Suffice it to say that we would never launch and then just ambush our users with new fees. We want to give everybody affected at least 30 days notice. If that means we end up launching the new platform but holding off on the overage charges for those existing customers whose usage is up there while we get them a coherent picture of their usage, then that's what we'll do.

The other thing I may as well mention here about secondary is that post-launch we will be introducing a single xfer point for zone data (our ACL is getting a little ridiculous now) and adding TSIG keys.

Michael Blake: Big Changes Coming to easyDNS

nospam@example.com (Michael Blake) — Wed, 03 Feb 2010 17:57:58 -0500

Where does Secondary DNS service fall into this great renaming and what will it's quotas be?

Will I get a chance to find out what our usage has been in time to take action before the new quotas go into place?

Paul: Big Changes Coming to easyDNS

nospam@example.com (Paul) — Wed, 03 Feb 2010 14:54:46 -0500

Well... I'd be worried that a lower service tier might ultimately impact the service level that EasyDNS provides (and should definitely keep striving to provide). Competing on price alone can be destructive and EasyDNS seems to understand this with these "big changes" which include a lot of new value. My bet is that the $35/year is a reflection of average support costs more than the value-added features. Shedding these features wouldn't address the cost of providing great service.

GoDaddy doesn't need to make money on domains when they can upsell you on their numerous other crappy services.

I agree that control over TTLs for each record would be important to reducing usage appropriately.

éric: Big Changes Coming to easyDNS

nospam@example.com (éric) — Mon, 01 Feb 2010 15:35:41 -0500

I wish you'd come up with a lower service level as well, lower than "Domain+DNS Hosting". I had 3 domains in easydns, but for various reasons i've been buying a few other domains, and under "DNS Only" service, it very very quickly adds up, so i've been creating those domains in godaddy. I hate godaddy. Their interface sucks, their webpage is god-awful to look at, and i just generally didn't want to go that route. But i'm looking at 2 domains having to be renewed at easydns, costing me a total of ~75$; moving them over to godaddy will cost me ~25$ total per year, with DNS service. Sure, it's missing lots of DNS features, but my domains are all small things. If one of them becomes big i'll move it out of godaddy, but for now i'm saving hundreds by taking them out of easydns...
which saddens me - i'd much prefer staying here. I would if it were 15-20$/yr compared to 11$/yr for godaddy. But not at 35$/yr... You could offer a lower tier which doesn't do round-robin, no dynamic DNS, no email forwarding, email-only support, and 1hr+ TTLs, but would cost 15$ with domain?
Also, the reason i haven't been able to use easydns for job-related domains before is that i couldn't control TTLs for individual records, will that be possible with the new system?

Snuggie: What part of "blanket permission to download" do Michael Moore's lawyers not get?

nospam@example.com (Snuggie) — Wed, 02 Dec 2009 17:26:42 -0500

I like Michael Moore, but he is just like the people he is against. He is a cash cow, and his films lose their identity along the way.